Privacy Policy

 

Privacy & Data Protection

At Munkebo Brewery, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

Information We Collect

We may collect various types of information when you visit our website or interact with our services:

  • Personal Information: Name, email address, phone number, shipping address, billing information
  • Usage Data: IP address, browser type, device information, pages visited, time spent on site
  • Cookies & Tracking: Data collected through cookies and similar technologies
  • Communication Data: Messages sent through our contact forms or customer service

How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders
  • To provide customer support and respond to inquiries
  • To improve our website, products, and services
  • To send marketing communications (with your consent)
  • To comply with legal obligations and protect our rights
  • To personalize your experience on our website

Legal Basis for Processing

Under GDPR and Danish data protection laws, we process your information based on:

  • Consent: When you explicitly agree to our processing activities
  • Contract: To fulfill our obligations under purchase agreements
  • Legal Obligation: When required by applicable laws
  • Legitimate Interest: For purposes that are necessary for our legitimate business interests

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements
  • Ensure website security and functionality

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Data Sharing & Third Parties

We may share your personal information with trusted third parties in the following circumstances:

  • Payment Processors: To process payments and transactions
  • Shipping Partners: To deliver your orders
  • Marketing Services: When you consent to marketing communications
  • Analytics Providers: To analyze website usage and performance
  • Legal Requirements: When required by law or to protect our rights

We ensure that all third parties handle your data with appropriate security measures and in compliance with applicable privacy laws.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

  • SSL encryption for data transmission
  • Secure servers and hosting infrastructure
  • Regular security audits and updates
  • Employee training on data protection
  • Access controls and authentication systems

Your Rights

Under GDPR and Danish privacy laws, you have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a structured, machine-readable format
  • Restriction: Limit how we process your data
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Revoke consent for specific processing activities

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including:

  • Order records for 7 years (as required by Danish tax law)
  • Customer accounts until you request deletion
  • Marketing communications until you unsubscribe
  • Analytics data for 26 months (industry standard)

International Data Transfers

Your personal information is primarily stored and processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions from the European Commission
  • Binding Corporate Rules (BCRs) where applicable

Children's Privacy

Our website is not intended for individuals under the legal drinking age in Denmark. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take immediate steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications for significant changes
  • Displaying prominent notices on our website

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer:

  • Email: [email protected]
  • Phone: +45 12 34 56 78
  • Address: Munkebo Brewery, Data Protection Officer, Denmark

If you believe we have violated your privacy rights, you also have the right to file a complaint with the Danish Data Protection Agency (Datatilsynet).

Last updated: December 2024